Customer Service
4.7/5 rating for customer service.
Return Policy
30-day warranty for new and pre-owned games, consoles, and accessories; new items warrantied through manufacturer, pre-owned guaranteed to work with inspection, repair, exchange, or refund.
Free Shipping Insurance
Up to $200 in shipping insurance provided through a third-party company to protect against loss or damage in transit.
Route Tracking & Package Protection
Additional protection against damage, loss in transit, or theft starting at $1.95, up to a maximum of $5000 for most packages.
New Availability Filter
Easy selection and deselection of in-stock and out-of-stock listings while using other sorting options.
New Product Listing Features
Product review ratings, loyalty points capability, photo review capability, and 500 points for leaving positive reviews.
Payment Options
Interest-free payments in 4 installments over 2 months for big purchases, no credit check needed.
Discounts
Regularly available discount codes and 15% discount on all video games and accessories during special promotions.
Gamer Life 2.0
Significant upgrade to the website and purchasing experience with speed optimization for faster browsing.
